Sweden FAQs

Find out more about travelling to and in Sweden here.

There is plenty of information about Swedish destinations on our website and you can use our search tool to find specific information you are looking for. However, Visit Sweden is a first and foremost a communications company promoting Sweden as a destination and as a brand. We can unfortunately not respond to specific travel and booking related issues. If you can’t find what you are looking for on our site, try contacting one of our regional tourist boards directly.

There is plenty of information about Sweden here on our website and also on sweden.se. You can also visit Sharing Sweden to find materials for presentations, discussions and events related to Sweden.

We speak Swedish in Sweden. But travellers can leave their phrase books at home when they go to Sweden since most Swedes speak English.

The best viewing areas in Sweden are above the Arctic Circle between September and March. Find out more about seeing the Northern Lights here.

Visit Sweden does not provide brochures. If you want more information than this website offers, try contacting Sweden's regional tourist boards.

If you are visiting Sweden as a tourist and are a citizen of a non-EU country, you may need a visa. Here you can find information about passport and visa requirements. Or visit the Swedish embassy in your country to find out more about what documents you need to visit Sweden. 

Learn more about travelling to Sweden with pets and get tips on pet-friendly places here.

Credit cards are widely accepted in Sweden. However, in order to pay or withdraw cash with your credit card it requires that you have a card with chip and PIN (Personal Identification Number). The older magnetic-stripe cards won’t work. Learn more about travel money and currency here.

Sweden aims to be accessible for all travellers. There are wheelchair ramps in the public transport system, at many restaurants, hotels and beaches. You’ll find elevators, escalators and banisters in many public spaces, as well as benches where you can rest. Read about accessible travel in Sweden here, or find out more about the Swedish Government’s disability policy.

Call 112 for urgent help from the Swedish police, ambulance or fire services. 112 is an emergency number called for emergency assistance when there is a danger to life, property or the environment. 112 is for you who require immediate assistance. Advice regarding emergencies can be found here.

For other types of help and assistance please contact your country's embassy in Sweden. 

Visit Sweden promotes Sweden in order to attract more visitors from abroad to discover our fantastic country, on behalf of our owner the Swedish state. Every year, we run marketing campaigns and ensure Sweden is visible in social media channels, co-operate with tour operators and seek to inspire foreign media to feature Sweden as a travel destination. 

We are not a travel agency and therefore don't offer any trips, travels or services. Useful links for coming in contact with regional tourist boards can be found here.

On this site, you will find inspiring articles from all over Sweden, learn about yummy delicacies and get valuable tips and information on what to do and see, as well as where to stay and eat while visiting this magnificent country in the north. Please note that we are not a travel agency so you can't book any kind of travel here.

For business opportunities, please visit our corporate site. 

For royalty-free images to promote Sweden, please visit Image Bank Sweden (terms & conditions).
Looking for information for press? Please visit our press page.

Still haven't found what you're looking for? For all other questions regarding Visit Sweden, please email [email protected]